Terms of use

The website

The pages on safgroup.au are ours. You may read them, and you may print or save a page for your own reference. You may not copy the site into another product, or present our pages as yours. A link to a page is fine if it is clear the page is ours.

The service

SAF Group is software for a security company to roster guards, record hours, hold licences and certificates, and for a guard to see their own shifts and documents. It is not a security licence, and it does not replace the company’s duty to check that a guard is allowed to work.

Accounts

You need an account to use the dashboard or the app. Keep your sign-in to yourself. A company invites its people and sets their role. The role, not the button you pressed on the sign-in page, decides what you can see.

You can close your own account as described on the data deletion page. The only admin of a company needs to appoint another admin, or close the company, before their own account can be deleted.

Acceptable use

• Use the service for your own security operations, or for the company that gave you access.
• Do not share an account, probe the service for a weakness, or upload anything you do not have a right to store.
• Do not use the service to break the law, including privacy, surveillance and workplace laws that apply to you.

Customer information

A company keeps ownership of the operational records it puts into the service, including its guards’ work records. We process that information to provide the service, as described in the privacy policy and the data processing note. You must have a proper basis to upload someone else’s personal information.

Fees

If we charge you, the price is the one in the quote or invoice we send you. It is in Australian dollars and excludes GST unless the invoice says otherwise. There is no separate marketplace or in-app purchase for the guard app.

Availability

We work to keep the service available, and we will tell a company admin about a planned interruption when we can. We do not promise that it will be uninterrupted or free of errors. Features that are marked as not yet available are not part of what you can rely on today.

Our software

We own the software, the site and the SAF Group name. We give you a limited right to use them while these terms apply. You do not get a right to copy the software, resell it, or take it apart to build a competing product.

Liability

Nothing in these terms excludes a right you have under the Australian Consumer Law that cannot be excluded. Where the law lets us limit that liability, we limit it to resupplying the service or paying the cost of having it supplied again.

We are not liable for loss of profit, lost shifts, or other indirect loss, to the extent the law allows that limit. A company’s own rostering and licensing decisions stay with the company.

Ending the terms

You can stop using the service at any time. We can suspend access if you break these terms and do not fix it within 14 days of us writing to you, or sooner if the use puts other people at risk. When a company closes its organisation, we delete or return its information as the data processing note describes.

Law

These terms are governed by the laws of New South Wales. The courts of New South Wales can hear a dispute, and so can any court that is entitled to hear an appeal from them.