Code of conduct

Work lawfully

Follow the law that applies to the job. If the work needs a security licence or another certificate, it must be current. Do not hold yourself out as able to do work you are not licensed or trained to do.

Treat people properly

No harassment, bullying, discrimination or violence. Treat clients, the public and the people you work with with respect. Use only the force the law allows, and only when the job and the circumstances require it.

Be honest

• Do not take a bribe, or a gift that is meant to change a decision.
• Record hours, incidents and patrols truthfully.
• Look after client property and client information. Do not use it for yourself.
• Do not speak for the company to the media unless you have been asked to.

Work safely

Follow the work health and safety policy and the rules of the site you are on.

If this code is broken

Tell us through Raise a concern. A breach can lead to us ending the engagement, and we will tell the police or a regulator when the law requires it.