Data deletion

How to ask

• Email admin@safausgroup.com from the address on the account. Put “Delete my account” in the subject and include the company you belong to, if you have one.
• If you can still sign in, you can also use Delete my account in the app or on the website when that control is shown on your profile. It sends the same request.

What we remove

We remove your sign-in, your name, your email and your phone number from the account. Push tokens for your devices are removed. You will not be able to sign in again with that account.

The security company you worked for keeps the shifts, hours and incident records from work you already did, without your name on them. Licences and certificates the company must hold are kept for the period in the privacy policy, then deleted.

How long it takes

We action a request within 30 days. We may write back if we need to confirm it is you, or if you are the only admin of a company. In that case, appoint another admin or close the company first, then we delete the account.

Closing a company

An admin can ask us to close the organisation. We export or hand back its data on request, then remove the organisation 30 days after the close is confirmed. That window is so a close made by mistake can be undone.